Missing limits, 2021 to 2022
A lookup feature with no brakes.
- What it cost
- In November 2022, Ireland's Data Protection Commission fined Meta €265 million, finding it hadn't built adequate data-protection safeguards into the feature by design and by default.
- The lesson
- Nothing was hacked. The feature worked as planned, with no limit on how fast or how often it could be used.
Read the full story and sources
Facebook let people find others by phone number through a contact-import feature. Attackers automated it, trying huge numbers of phone numbers and collecting profile details. Data on about 533 million users, including phone numbers, was shared online in April 2021. Meta said the scraping happened before September 2019 and that the issue had since been fixed.
In November 2022, Ireland's Data Protection Commission fined Meta €265 million, finding it hadn't built adequate data-protection safeguards into the feature by design and by default.
Sources: Irish Data Protection Commission (November 2022), Meta statements, press coverage.